Posts Tagged ‘backups’

Backups and Servers

It’s end of year, good time to get your ducks in a row.

$2700.  Twenty Seven Hundred Dollars.

We recently were called into a new client, their custom-built server had crashed.  (Inexpensive custom-built vs. brand name servers we’ll go into at another time.)  So sparing all the technical details, they were running without backups.  Not even an inexpensive external hard drive, and no online backup.  Kind of a precarious situation.

We did triage on the server to little avail and determined any further intervention posed too great a risk to losing all data.  If there were reliable backups we could have done a lot more.  But the hard drives had to go to deep level data recovery.  $2700 later, we were able to start rebuilding their server.  This client actually got lucky though, many times the data is not recoverable at all.

Don’t let this happen to you.  Computer Wrangler can assess your backup system and advise if it’s working right and if not, what can be done to get it there.

Happy computing!

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CryptoLocker – CryptoWall – CryptoWhatever!

It blipped in the news some months ago.  CryptoLocker, CryptoWall, CryptoWhatever.  Long and short of it once you get hit by it, it proceeds to encrypt documents on your PC and any network shares to which you have access.  Now of course if you choose to pay the ransom, which increases quickly the longer you wait, you may or may not receive an un-encrypt key.  Your antivirus “might” protect you against this but if the timing is wrong and a new mutation comes out before your AV can update itself, well, it’ll be pretty painful.

One of our long time clients had a user on a fully updated, fully protected PC get hit with this late on a Friday.  We experienced the tiniest fraction of possible damage because of two things:

1)      We quickly shut this machine down and separated it from the network.

2)      Most importantly, backups were in place.

Backups are your absolute best line of defense against ransomware.  And they should be tested periodically for restorability.  Are you 100% certain your defenses are all they can be?  If you’re not, you should be, we can show you how.

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QuickBook Backups

So you got your online backup in place.  Excellent!

And you double-checked to see it’s backing up all the stuff you want backed up.  Excellent!

However, there’s a little secret that you should know if you use Quickbooks or other database type applications.  Online backups of the database files is not always reliable.  Quickbooks in particular.  It’ll say it’s backed up but, and it’s a big but, if you ever need to restore it you might be in a bit of trouble.

What do you do?

We recommend you use the internal backup built into Quickbooks that creates a .qbb file and put it somewhere on your hard drive.  This backup can even be automated.  Then make sure your online backup is set to back up the folder containing that .qbb.  This will work a lot better in case you need to restore.  Most similar database programs will contain a way for you to create a backup that can actually be restored.

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